unable to recover my gametag help please

my account was corrupted on the3rd 8 th 2011, have deleted profile  and tried to recover but unable to sign in on the box..i can sign sign in on live .com and am able to recover about 90% of profile but just cantsign in.have spoken to live support nearly every day but they cant help, claim theres a handfull of people with the same problem.please anyone with any ideas .

 

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Last updated July 5, 2018 Views 4 Applies to:

Not sure what the problem here is but here's an idea for you to try.  First off, try clearing your cache before recovering.  If that doesn't work and you have a friend nearby who has a console, try going to their place armed with a usb stick.  Try recovering the tag to your friends console and move it to the usb stick.  Hopefully that will work for you.

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