Unable to purchase xbox live?

For some reason i am not able to buy xbox live online or on the console .. why? it keeps erroring

 

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Last updated July 4, 2018 Views 2 Applies to:

with this

Uh oh... that shouldn't have happened.

It appears you've found a glitch in the system.

date: 31/07/2011 2:12:36 AM

code: 36EF2A832069FF8

s: tNyIRLwwos/0brV+Lgh7vg==

id: 61a48be2-e715-41e6-9e87-4abff68661b2

req: 0b785b86-f8a1-4423-83fc-8a52ab380fd1

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What's the error you get on the console?  By the way, you are showing as gold on the forums here.

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Hey thanks for the quick reply, yes I finally got it to work apparently I had to update my payment options, weird glitch. Thanks anyway :s

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Hey ... I Got That Same Problem .... Can U Help ?

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If you've had an error updating payment options, you have to call phone support and speak to the billing department.

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i have the same issue?

it states there is security on the account stopping the purchase.  how do i resolve this

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This thread is over 3 years old.  Can you please create a new one detailing your issue for better assistance.

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