Unable to play forza 6 ultimate edition

I purchased this game a few months ago and today I tried to play the release version of forza 6 but it's not letting me. It's going on big screen then going back to main screen without any messages.  I do have the demo installed also if that's effecting anything. 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Have you already tried a hard reset? To do this, hold the Xbox logo on the front of your console for about 10 seconds until it shuts down. Wait a few seconds, turn it back on and try again. If that doesn't help, do the same, but unplug the power cord from the back of the console while it is off and wait 2 minutes. Plug it back in and try again.

If that still doesn't work, uninstall and reinstall the game.

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