unable to go gold

I reefemed a 14 day gold code an my account is still silver, however on account management the 14day gold appears grayed out, an I cannot use the gold services, I also saw a 33% promo for this weekend and I am interrsted but after trying tu purchase it, after acepting it just takes me back to the dashboard, (I wad gold before) I dont want to miss outon the promo  what can I do?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

A 14 day gold trial DOES NOT make you gold. It is just a trial that gives you partial access to gold features.

If you did purchase Gold via a credit card, it may not take effect immediatly.

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You'll have to buy a gold membership, trial's keeps your account silver

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So, my trial ran out too, and I wanted to go gold, so when I go to Memberships some error shows up.

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What error shows up? It could be that you have a billing violation, which you would have to call customer support to take care of before you can buy another Gold subscription.

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Some 800F014..sumthin like that.

The funny thing is that I can't even do it from www.xbox.com

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