Unable to get past Security proofs.

I keep getting this error after signing in to my microsoft xbox account, sorry something is wrong with your microsoft account, and i get an error code which is 8015DO2E

and i even tryied reseting the password for my xbox account, but to no avail i still get the error, and on account.live.com it says that someone might be using the account but nobody is, and its all on my xbox live gold 1 year account named FlatoutDude, i have 95-97 friends and i dont want to have to make a new account, and waste all the money i spent on downloads with that account, is it possible for me to call xbox live support to try and fix it?.

 

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Last updated July 5, 2018 Views 12 Applies to:

and i use this branchyiowa account to get support on how to fix my other account

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Hi Branchy! Sorry to hear your running into this error. 

Alright, so this error means that there is an issue with your Microsoft Account. 

To fix it, follow the solution steps in our support article, Microsoft account password reset and email address issue.  

Best of luck, and let us know if you have any questions. Cheers!

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