Unable to download profile

Currently I am unable to download my xbo live profile on my 360. In fact, I can't even sign into it on the website without being directed to an error 404. This account is another one I made for the sole purpose of making this thread.

It's been like this since I deleted my profile because I was booted off and asked to delete and redownload it.

So far I have done the following:

- restarted my xbox

- restarted my router

- powercycled my xbox

- cleared the cache

- deleted and reinstalled system update

- enabled 2 step verification

- changed parental account

- waited for lizard squad to stop ddosing

Despite 4 chat sessions and 1 call to Xbox support this is still the case. I am truly glad that this is a service I actually pay money for. 

I pose 2 questions. 1) What is wrong with my account? 2) What (if any) steps can be taken so I can actually play on it again?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to: