Unable to Download My Xbox Live Profile

Hello, today there have been Xbox live connection problems for a lot of the people I know, and I was having such problems. After trying to test the connection and re-plugging my modom, it still didn't connect so I decided to re-download my profile. Unfortunately, when I did that, my Lil Bigdogs profile completely disappeared from my hard drive (memory and all). When I try to download the profile, it says:

 

"Sorry, Xbox LIVE profiles can't be downloaded right now. Try again later.

 

80004005"

 

It's really pissing me off because I just got home and I promised to play Xbox with my brother who is off at college. I've tried re-downloading it a countless number of times. Someone please help.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

1) Delete the profile (delete profile only NOT profile and items)

2) Clear system cache thrice { Settings | System | Storage | hover over hard drive or memory unit | press the yellow (Y) button | Clear System Cache | YES }

3) Power off and remove hard drive: See http://j.mp/open360hd and http://j.mp/open360s

4) Reinsert the hard drive

5) Power up, redownload profile.

If you still can't redownload, then go to http://account.live.com and sign in there then check under Security Info to make sure you have a *verified* phone number (cellphone/mobile preferred) *and* a *verified* alternate email address which works, as well as a Security Question and a known Secret Answer. There are required now by Microsoft http://j.mp/ms2sa for account security.

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Lil Bigdogs! That is not cool! Normally when the profile disappears like that, there is some harddrive corruption going on. Have you tried grabbing a flash drive and trying to download your profile to that?

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Xbox live is being queer lately.  Unable to find my account.

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