Hi I am very new to Xbox platform,
had xbox 360 S, I was earlier using win phone lumia 520 so got to know i already have xbox profile hence i tried to download it onto my xbox 360 s and initially it got successfully downloaded however later i had changed my billing address since it was very old later which my xbox live got disconnected, so i went on searching what went wrong accordingly i tried to re -download it but pop up error code 8015190A came up so according to google source i followed few steps to retrieve it back by deleting my profile in console, deleting all catch files and made network test, power off, unplug and all sort of this even i logged in to xbox.com account looks fine however finally i could not download the my profile.
tried to contact microsoft customer but their helpdesk system very very poor i cannot make a call on account sign in issue or ever for most of the issue.
Please help me resolve this issue has i have purchase game pass ultimate and want to use it.
Dont no as to why Microsoft/Xbox not so user friendly even though they are the huge company.
