Unable to download day one update

OK so like many people here in Australia I have been unable to download the essential update. This added to the fact that pre ordering a console for day one is not preordering a "day one" console has me soooo pissed off right now. No support or even answers, glad I took the day off for this!
 

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Last updated July 4, 2018 Views 1 Applies to:

im in the same boat.. so pissed off

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A lot of people are reporting this fixed, try again right now. That's what I'm doing.

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Hey All,
 

I am sorry that you are all having this issue. Have you tried doing the systems update again? If your still having the same issue try this troubleshooting step.
 

Reach back to us and let us know what you find. I want you up and gaming soon!

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yea we tried doing the system updates again, its the only god damn thing we could do with the box. What else are we going to do??

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Hey JoEy,

Sorry to hear you're having issues with your update.

 If you haven't already, I would recommend getting in touch with our Phone or Chat Support team for further troubleshooting. They'll be best equipped to work with your moving forward on sorting things out.


Please keep us posted on how everything goes. 

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