Unable to connet to Xbox live

I haven't been able to connect to the service for some time now without putting in an hour of effort troubleshooting the thing.

What Country/State/Province do you live in? Canada, Alberta
Modem brand & model number: Motorola SB5101
Router brand & model number: Cisco Linksys EA3500
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal
Things you have tried: Resetting the modem, disabling and re-enabling the UPnP, opening up ports. waiting an hour whilst trying to connect.
Is UPnP Enabled? Yes
Do you have a NAT error? If so, what is your NAT? No
Any Error Codes you encounter: none
Who is your ISP(Internet Service Provider)? Eastlink
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 0021
X: 0000 - F001
Y: 00A8 - 4820
Z: 0000 - 0000
ID: 0006 - 0000
L: 8015 - 1911
Q: 8007 - 0435
T: Wireless
D: 192.168.1.1, 0.0.0.0
S: WPA2
C: 6

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hello,

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