Unable To Connect To Xbox Live

I am unable to connect my console when I log into my xbox live Gold account, yumyum63, I have logged in on xbox.com and am able to send messages. I had just recently finished playing L4D2 with a friend splitscreen. I turned off the console moved it to another TV which has the wired connection in the house.

I was prompted by my console to redownload my account of which I did. During this process I got an error message stating that downloads are unavailable. Shortly after I retested my connection and was unable to get to my profile, and the Network Status said I was able to connect to Xbox Live with no problems.

My live status however said that I have Service Alert for Services.

This is not DoS attack as my laptop still has connection, and when I click My Account on Xbox.com saying I found a Glitch with no information other than the time in a different time zone.

I will going somewhere later in a place where my profile is downloaded on an Xbox 360, but is password protected with no one but myself knowing the password, to check if it's just my Xbox 360 Slim. I have restarted my Xbox at least thrice, and in where configure network is I restored it to factory defaults and restarted the system afterwards.

I deleted some stuff (I had downloaded the Crimson Map Pack for Halo 4, and not bought it, and had been getting prompts for either buying it or deleting it off my system, though it would not allow me any permission to use it), including the Halo 4 Crimson Map Pack, Eternal Sonata Save Files, and a saves for a few other games I wasn't planning on playing anytime soon. 

After doing this my status report changed.

After testing my Xbox Live connection my Status Report was originally: (with differences in parentheses)

W: 0000-000B

X: 0000-F001

Y: 20A8-4840

Z: 0000-0000

ID: FFFF-FFFF

L: 8000-4005 (0015-10F0)

Q:  8000-4005

T:  Wired

A: 192.168.0.101/255.255.255.0

G: 192. 168.0.1

D: 192.168.0.1

Please can anybody help?

 

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Last updated July 4, 2018 Views 124 Applies to:

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i have the same problem

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Xbox live have currently som problem with the online acsess, keep up with support news

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Any more details on the connection problem?

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i cant get onto live, it says status error. What should I do? Does Microsoft have a telephone number?

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I'm having the same issue right now is there any news yet?

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The Xbox support team is currently working on resolving the "Signing in to Xbox LIVE" issues, you can check the status on the following link:

support.xbox.com/.../xbox-live-status

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Does anyone know if their updating something, because I'm having the same problem.

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Am speaking to other friends of mine and they are on xbox live playing :/

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Is it just people in the USA or all over the world?

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Well i live in the UK and im having problems. However, all my mates are from UK and europe and have no problem playing it

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