I was on Xbox Live earlier today and everything was working fine, I then tried to connect later in the day and was met with a message to say "We need the e-mail address and password for your Microsoft account so we can check and update the security of your
I then followed the screens to fill in my e-mail address and password and that appeared successful as xbox notification noise was heard and a notification to tell me how many of my friends were online appeared. I then clicked the "Next" option and was met with a message saying:
"Sorry, either that's the wrong password, or the e-mail you entered doesn't have an Xbox LIVE membership. Please try again or go to Xbox.com/forgot if you need help. Code: 80048821 "
It was the correct password as I have ever changed it and persist in getting this message, as well as the fact that that e-mail address does have an xbox live membership. I have searched the forums and attempted to shorten my password and use non-alphanumeric
characters but with no success.
Please may you suggest something that may fix this.