What Country/State/Province do you live in? Canada
Modem Brand & Model Number: ADSL2+ (NetVito 5300), Possible model number 061-1318-D90
Router Brand & Model Number: Effecient Networks (Speedstream 6300), Possible model number 060-F370-A13
Network Connection Type: Wired
Things you have tried: Simplifying the setup, restarting all network devices, re-inserting hard drive, connecting directly to the modem, checking the MTU settings, resetting network settings to factory defaults,moving the hardware closer
to the Xbox.
Is UPnP Enabled? Yes
Is NAT Type Open? Unsure, likely Yes
Any Error Codes you Encounter:None
What type of Internet do you have? DSL
Who is your ISP(Internet Service Provider)? Acanac
After you run "Test Xbox Live Connection" and click on "More Info", what is the exact message shown on screen? Your Xbox does not have a sufficient MTU setting. Xbox Live requires a minimum MTU setting of 1364 or higher.
Even after visiting my router webpage, the MTU setting was above 1364. Any help that anybody could offer would be appreciated.