Unable to connect to live account because i needed a renewal on my card...

i was unable to connect to live because i needed to renew my card details and now its saying that my account billing is invalid which it was saying before hand. it seems that im goin to have to wait till the next bill goes out. !!!

please help i dont know what to do, ive done everything i can.


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Have you contacted your bank? When PSN was hacked, Microsoft took security measures with banks and the banks would sometimes lock up your card when you purchased anything off of Xbox Live. I'm not sure if they still do that but they did a few weeks ago, I would call your bank and make sure your card works fine, if it does and you still have the problem, call Xbox Support at:

Toll free: (800) 4MY-XBOX or (800) 469-9269

Direct dial: (425) 635-7180

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