Unable to Connect from my internet to Xbox live? After downloaded update via USB

What Country/State/Province do you live in? ---- U.S. , Texas
Modem brand & model number:----- **** / TM602G / CT
Router brand & model number: ----- Linksys / WRTG54G (Ver 1.1) 

Things you have tried: Resetting modem / Router multiple times, updating via USB ( Can't connect to download obviously ), Deleting my account off of xbox to re-download it but CAN't now cause I am unable to Connect to Xbox Live! 


Is UPnP Enabled? ------ Unknown


Do you have a NAT error? If so, what is your NAT? --- Nope


Any Error Codes you encounter:  ----- 3F4A - 0000 - 0080   - 0300 - 8007 - 2751


Who is your ISP(Internet Service Provider)?  ------ Comcast ( Infinity )


After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000 - 000B

X: 0600 - F001
Y: 30A8 - 4840

Z: 0000-0000

ID:0006 - 0000
L: 8015 - 190E
Q: 8007 - 0435
T: Wired



Please HELP fast I've been without Xbox Live for almost 2 weeks now and I'm DYING to play some BF3! haha 
No Netflix either!
My Internet works fine, its just my Internet connecting to Xbox live? It's like something won't let my xbox connect, even though I have the Internet to do soo...

Much Thanks,
Jonnie Miller 

 

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Last updated July 4, 2018 Views 63 Applies to:

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Hi Jonnie! Man if I was without Netflix for two weeks I'd be bored out of my gourd! Lets see if we can get this fixed for you.

First, lets clear your cache. Here is How to clear your Xbox 360 system cache

Are you using a wired or wireless connection? If wireless, I might suggest trying to directly connect to your router via ethernet cable. Also, check out this I get an error message when I try to connect to Xbox LIVE article, and see if anything there helps.

Post back and let us know how it goes!

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Yeah I've tried clearing my cache and all of these things :/ Still  doesn't work

I'M using a wired system straight to my router..  And the thing is it was working fine like two weeks a go.. nothing wrong at all.. then out of the blue I was disconnected and when I tried to connect it wouldn't let me, I'd run the network test.. and it would go red between the " Internet and Xbox live " Like I have internet fine ( both wired and wifi) But It just won't go through to xbox live!

Thanks! 

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Still paying for a service which I am unable to use! Can I get a refund....? Or a new Xbox? Cause i'm about fed up Xbox!

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I understand your frustration Jonnie, and I apologize for the inconvenience. 

Take a look at this article: Troubleshoot console software update problems and make sure you have tried every solution.

Keep us posted on how it goes. Thanks! 

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So, please go to your router's IP address from a computer's web browser and check the UPnP status.

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Welcome to the club! There are lots with similar/same issues after last update... All unsolved...

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And many more who may need to update their UPnP or do a sequential power cycle, for which the timing and order of events is important:

 

1) turn off the Xbox and unplug the power supply cord from the back of the Xbox then

2) unplug power from the Linksys

3) unplug power from the Arris

4) Wait at least 5 minutes then replug the Arris power.

5) Wait 'til the light on the front of the Arris which says BROADBAND, ONLINE, READY, or CABLE  is on solid (not flashing), then plug in the Linksys.

6) Wait until the WiFi light on the Linksys is on; you may not be using WiFi, but it's still a good indicator your router is finished booting up.

7) Plug in and turn on the Xbox.  

 

For more background on Ports, see whatismyipaddress.com/port since it looks like your port 3074 is blocked or delayed significantly.

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Greetings M1N1P1MP!

Could you verify if you can connect properly by making a direct connection to your modem instead of your router.

Power off your modem for a couple of minutes. Turn on your modem and wait one minute for it to connect properly. Now connect your console directly to your modem and run a connection test on your console.

Post back and let us know if you can connect this way.

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I've updated my xbox via USB to - " 2.0.16203.0 " Which I believe is current update, Still no changes though.  

My router is up to date too,  Ver 4.21.5

UPnP- ( After going to my IP address form my web browser, under Administration tab >  Management,  says )

UPnP:  Enabled

Allow Users to Configure : Enabled

Allow Users to Disable Internet Access : Disabled

Not sure if that's what you meant Vibroplex!

Going to try your next steps now!

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