Unable to choose Microsoft account for payment option

So my problem pretty much is I can't pick the Microsoft payment when given a choice between it,paypal,etc. Now by unable, I mean that it's just grey and doesn't say why. Just that I should visit the website(commerce.microsoft) for more information. So I do so and log in. It says I have my $1.00 in addition to my unused my MPs and subscriptions(gold, netflix, etc.). What's the problem then? The website clearly is connected to the account,so why isn't my xbox?

Thanks in advance


Question Info

Last updated July 5, 2018 Views 30 Applies to:

If you're trying to purchase something that costs more than what you have in your Currency Stored Value (CSV), then you'll need to use a different payment method.

If you'd like to split the payment between say, a credit card, and the remainder of your CSV, you can do that too. Simply select your credit card as the payment instrument to be used for the purchase, and you'll get a pop-up that asks if you want to use whatever's in your CSV.

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