Unable To Change Download Option For Mature Content Games

I recenlty setup an account for my 10 year old son. I was hoping to be able to use his account as well when he is not using it to download and play mature rated games like Gears of War 3 demo but found out I can not.  I changed all the settings I could find such as game rating allowed to M and content to Adult instead of child but still I can not download the Gears of War 3 deno.  It keeps saying I can not download games of that type. 

Is there a documented procedure on how to do this? Also, this may be more of a hassle than I had planned so how can I redefine the account so it does not say it is for a 10 year old but rather for me instead so the age level does not get in the way?

 

Question Info


Last updated July 5, 2018 Views 38 Applies to:

due to international laws governing advertising and content m rated content may not be downloaded by a minor

you can create your own silver account to download demos

but it must be an adult account

a child account can not download the content till the age of 18 and no the age of an account can never be changed

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Okay so the settings can't be changed. I just bought this accont for the next 12 months.  Can customer support drop the new account and let me recreate it all over again as an adult in my name? I would have done this in the first place If I knew that I would not be able to use the account as an adult by just setting options. I knew the account had passwords to prevent settings from being changed and was relying on that to control family access. I did not know that even though I controlled the family settings that even so I would not be able to control downloads. What I should have done was setup my 10 year old with a silver account and setup myself with the gold.

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If the 12 months was a prepaid code then no nothing can be transfered between accounts

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You can call them up and see if they'll cancel your account and issue you codes for your remaining time to use to create a new account.  They may not be willing to do it, but doesn't hurt to ask.

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I just download gta V to my system and it says I can't use it.  But I want to play with my friend but I clearly can't do that.  So how can I change the rating so I can play it.

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KillerHunter83, please don't bump a thread that is just over three years old.  Feel free to start a thread of your own detailing your issue there.  Thanks.

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