Unable to add people to my friends list

Everytime I try to add someone new to my friends list.. It says an error has occured and to go to xbox.com/support . Does anyone know how to fix that?

 

Question Info


Last updated July 4, 2018 Views 80 Applies to:

Is your friend list full at the moment? Have you tried searching for your friend from the website (live.xbox.com/.../Friends) to see if you get the same error message? Was there an error number that appeared with the message? Let us know if you have any other details and we will see what we can do to help.

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