Unable To Add New MS Account

My old MS email was closed. When I try to connect to Xbox Live, it gives me the message, "Your parent's Microsoft account isn't valid. Your parent needs to choose a different account to manage your Xbox profile." It gives me 2 options "Change Parent Microsoft Account" or "Play offline".

I select "Change Parent Microsoft Account". Then, it takes me to a new screen where I supposedly setup my new email, but immediately a message appears saying, "Xbox LIVE signup is currently unavailable. Please try again later." and it sends me back to the dashboard. My internet connection is all working. Why am I getting this message?


Question Info

Last updated July 5, 2018 Views 51 Applies to:

Hey there Broom! Please try to keep your questions to one thread. You've already received answers HERE.

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