I'm unable to add a new family member to my Family Gold Pack - currently 2 members of 4 - attempting to add a 3rd profile existing on the console to one of the 2 free Live slots for available players.
I proceed through the usual prompts and get error code 8015401d - I've tried using an existing WLID and I've tried creating a new WLID for the new profile - been trying for the last 36 hours.
I've searched and trawled the forums, tried clearing the cache (suggested in the link below), read the FAQ's - to no avail. Any suggestions would be welcomed!!! Thanks.