Unable to access forums

Hi, i seem to be having a problem accessing the forums with my other/main account. I've been having this problem for 3 months now every time i try and access the forums i keep getting this error message thats below this post. I have phoned the support team about this problem a few times but i havnt had any luck, so im now hoping you guys could help me. i have tried numerous suggestions to fix this such as trying a different internet browser, clearing all history and cookies and i trying it on a different computer but it still doesn't  work.

Gamertag with the problem: i MulligaN i
 
Refrence Number from the phone call: 1161 41 0504     Original Post:http://forums.xbox.com/xbox_forums/xbox_support/f/29/t/77282.aspx?PageIndex=1

Error Message:-


Server Error in '/' Application.

           

Runtime Error



           

            Description: An application error occurred on the
server. The current custom error settings for this application prevent
the details of the application error from being viewed remotely (for
security reasons). It could, however, be viewed by browsers running on
the local server machine.
           



            Details: To enable the details of this specific error
message to be viewable on remote machines, please create a
<customErrors> tag within a "web.config" configuration file
located in the root directory of the current web application. This
<customErrors> tag should then have its "mode" attribute set to
"Off".



           

                                

                     
<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>


                 

                          

           


            Notes: The current error page you are seeing can be
replaced by a custom error page by modifying the "defaultRedirect"
attribute of the application's <customErrors> configuration tag to
point to a custom error page URL.



           

                              

                     
<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>


                 

               

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

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Hi! With the Gamertag in question, are you trying to view the forums in Compatibility mode? Make sure that's turned off if so (press F12 to find out more)

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hey, ive just made sure my Compatibility mode is turned off and i still getting the same message.

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Have you tried completely logging out of Live services and then logging back in? Do you have these issues with any account logged in with?

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Ive just logged out of hotmail and xbox.com then cleared all history, cookies, ect and updated all my browsers firefox, internet explorer google chrome and safari. But im still getting that same error page on each one.

it is only that gamertag in question that is having issues, i have tried on 4 other accounts and they work perfectly

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That's quite odd. We're going to do a bit of investigation and see what we can find here. Are you able to log into Xbox.com without issue?

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ok thank you, yes i can log into xbox.com and use all the options apart from the forums.

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Hey there! Can you clarify exactly what you are doing when you see this error? What is the URL to the page you are trying to access?

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runtime error well i was about to suggest your computor but err i dont know it sounds like an applacation error

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after i did a investagation without reading it i thaught a lot of info on it

Attribute

Description

defaultRedirect

Optional attribute.

Specifies the default URL to direct a browser to, if an error occurs. When this attribute is not specified, a generic error is displayed instead.

The URL can be absolute (for example, www.contoso.com/ErrorPage.htm) or relative. A relative URL, such as /ErrorPage.htm, is relative to the Web.config file that specified the URL for this attribute, not to the Web page in which the error occurred. A URL starting with a tilde (~), such as ~/ErrorPage.htm, indicates that the specified URL is relative to the root path of the application.

mode

Required attribute.

Specifies whether custom errors are enabled, disabled, or shown only to remote clients.

This attribute can be one of the following values.

ValueDescriptionOnSpecifies that custom errors are enabled. If no defaultRedirect attribute is specified, users see a generic error. The custom errors are shown to the remote clients and to the local host.OffSpecifies that custom errors are disabled. The detailed ASP.NET errors are shown to the remote clients and to the local host.RemoteOnlySpecifies that custom errors are shown only to the remote clients, and that ASP.NET errors are shown to the local host. This is the default value.The default is RemoteOnly.

redirectMode

Optional attribute.

Specifies values for how the URL of the original request is handled when a custom error page is displayed.

This attribute can be one of the following values.

ValueDescriptionResponseRedirectSpecifies that the URL to direct the browser to must be different from the original Web request URL.ResponseRewriteSpecifies that the URL to direct the browser to must be the original Web request URL.

Child Elements

Element

Description

error

Optional element.

Specifies the custom error page for a given HTTP status code.

The error tag can appear multiple times. Each appearance defines one custom error condition.

Parent Elements

Element

Description

configuration

Specifies the root element in every configuration file that is used by the common language runtime and the .NET Framework applications.

system.web

Specifies the root element for the ASP.NET configuration settings in a configuration file and contains configuration elements that configure ASP.NET Web applications and control how the applications behave.

hope it helps !!!!!!!!!!!!!!!!!!!!!!!!!!    

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sorry for the constant posts but i found some data info on this

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

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