Uh oh...that shouldn't have happened (another)

Hey, I'm trying to go to manage my account so I can promote my account from child (I'm 19) and I keep getting an "Uh oh...that shouldn't have happened" error. I have never used this account on XBox Live (gold) to my knowledge and I just want to delete the account. What the heck?

Error message:

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 4/11/2013 10:34:07 PM
code: 3997CF0EB6C54F
s: RW8RlOjjKO1Gkh+LA9Kxsw==
id: c7c5eecb-c4e9-423b-a4a4-e60926671cda
req: ae1397a8-a4a0-4f35-9270-44d91f45476d

Question Info

Last updated July 5, 2018 Views 13 Applies to:

Hi Valentine! If you are receiving that error, you will need to contact Phone Support, as it is most likely a billing issue on the account.

Let us know if you have any questions. Cheers! 

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