Two XBOX's one one router

I've got a Virgin router, me and my brother have both got XBOX 360's, and one of us keep lagging out and disconnecting from XBOX Live then signing straight back in without any problem, the internet connection is fine on my laptop, surely there is a way to fix it, does anybody know a way? Thanks in advance :)

 

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Last updated July 4, 2018 Views 8 Applies to:

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Are you wired or wireless? Virgin have had (and still have) issues for months in terms of lag on some parts of their network for any gaming including Xbox live

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Wireless mate.

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It could be a local issue then, are you using the slim or one of the external adapters, try downloading a wireless scanner like inSSIDer and look at what other wireless networks are in your area and what channel they are on (assuming you've got  a wireless laptop) then change your router wireless channel so its on a different channel to your neighbours, try a few channels and see which works best

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I've got the newer XBOX the black one, with the built in Wi-Fi and he's got the normal original one, if that helps, I was looking on other sites about changing the IP address and some other settings, would that work?

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No changing ip addresses won't. Its likely to be a distance/interference issue, if you went wired (as a test) I'm sure it would be fine. Changing wireless channels can make a big difference, also make sure the Xbox isn't in an enclosed space with a lot of things between it and the router (within reason of course, can't do anything about walls/floors ;) )

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Just downloaded the program, and I've got my router and then like two more routers on the same channel, like I'm on channel 6+2 and there's two others on 6 as well, how do I change the channel? Surely this is why the connection lags out at random times?

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Yeah that would certainly cause issues.

Go here:-

help.virginmedia.com/.../selfservice.controller

And search for:-

How do I change the Virgin Media Super Hub's wireless channel/frequency?

or

How do I change the Virgin Media Hub's wireless channel/frequency?

Depending on which hub you have.

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I've finally logged into the thing, what should I change the channel to? These are the channels being used- I'm on 6+2, then you've got 11+7, four on 1, three on 6 and two on 11?

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Go for 11

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I've changed it now, all sorted, thanks for the help mate, much appreciated, I'll let you know how I get on.

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