I recently changed my Gamertag (Gamertag A) and wanted to change the email address associated with it (Microsoft Account A). The email I wanted to use (Microsoft Account B) was already linked to another Gamertag (Gamertag B) so first I had to change that. After successfully changing the email linked to Gamertag B to a third Microsoft Account (Microsoft Account C), the email previously attached to Gamertag B should have been freed up to use on Gamertag A. You following me?
However, when I try to change the email of Gamertag A from Microsoft Account A to Microsoft Account B, it tells me Microsoft Account B is already linked to another profile. Now both Microsoft Accounts B and C are linked to Gamertag B, preventing me from using the email I wanted on Gamertag A (and subsequently getting rid of Gamertag B and Microsoft Accounts A and C)
Basically, when I log in using xbox.com it I can use two different email addresses and it logs me into the same Gamertag. When I changed the email address something seems to have gone wrong and now both the old and new addresses are connected to the same Gamertag.
Help? Please? All I wanted was to change the email of my Gamertag and get rid of everything else, the Microsoft proof system has made me wait 30 days to get this far and I won't give up at the last hurdle.