Two gamertags on windows live

Ive been having trouble with my Windows live. When i sign in my windows live it uses an old gamertag that i do not use anymore instead of the gamertag I actually use. Is there a way to select a profile to use or am I able to remove the old gamertag completely off this windows live ID?

Question Info

Last updated July 4, 2018 Views 5 Applies to:

Create a new Windows Live ID > Sign into your Xbox using the unused gametag > On the Dashboard go to the 'Settings' tab > Select 'Profile' > Select 'Account Security' > Now select 'Change Windows Live ID' and enter the info of the new Windows Live ID.  

At this point it may tell you that you need to wait for the new Windows Live ID to be 30 days old before you move the gamertag to the new WLID.  There is not much you can do about this, aside from wait.  You could try talking to Xbox support to speed this up, but I'm not sure how much they can help.


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