two gamertags on one email.

apparently when i made my second account my xbox glitched or something since i have two accounts on the same email.  the real problem is i cant sign into xbox.com with my original account so i cant do xbox rewards or anything else... HELP?

 

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Last updated October 21, 2018 Views 2,830 Applies to:

You should change the Windows Live ID of one of the accounts so you can log into the one you want. For more details on how to do this, refer to this resource: support.xbox.com/.../manage-live-id.aspx

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you ever get this fixed? I've had this problem for 1.5 years and i've spoke with 8 microsoft people about it. 3 over the phone for roughly 2-4 hours each. while the rest either didnt understand my problem or escalated it and all i got was some stupid website that they thought would fix my problem.

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you can fix this by making a new email and changing the email via xbox you can do this by going to account management on your xbox

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Specifically, create a new Microsoft Account addresse at http://signup.live.com

 

then on the Xbox, sign into one of the accounts and then do Settings | Account | -> -> Account Security | Change Microsoft Account.

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Hey guys! Since the original post is dated back to 2011 I'm going to go ahead and lock it. If you have further questions feel free to create your own thread in this forum detailing the issue! :)

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