Two gamertags linked to a single email issue.

I believe I have two gamertags linked to the same email account. I get emails from XBOX directed to Napkin Legend(my current account) and Napkin Legend 2. I deleted Napkin Legend 2 from my console months ago as I couldn't justify the use of two accounts, but it kept charging my. I've been getting charged $10/month for gold so I might as well redownload the account. When trying to do so it only downloads Napkin Legend. My paypal address that is charged monthly for Napkin Legend 2 is the same as the email for my Microsoft Account that Napkin Legend is linked to.

 

Can anyone help me find a way to download my Napkin Legend 2 account? I wasn't sure it was even possible to have two GTs linked to the same email address.

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

Hey there Napkin Legend!

Actually, on your Napkin Legend 2 account, you probably have you Microsoft Account email on your Napkin Legend account your contact email for your number 2 account that you deleted and with another email as the Microsoft Account Email or WLID. :-)  You will need to get in touch with Xbox Phone Support to find out the correct email for your Napkin Legend 2 account. :-)

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