TV Passthrough Freezing

Anyone have issues with the TV image freezing?

When I set it up it was playing from my Dishnet box (VIP612) fine, but today the picture is frozen, if I unplug the HDMI and plug it in again it stutters and freezes on a new frame.

Hard rebooting all systems seems to have no real effect, it just freezes on an new frame. If I plug the Satellite box into a TV directly, its playing just fine. I've swapped out HDMI cables, changed the resolution on the Dishnet box to 720p, all with no success.  Do I have a defective console, or should I be expecting a patch to fix this?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

You are not alone.

forums.xbox.com/.../1632481.aspx

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I'll be curious to see if it is a dish related issue as that seems to be what a lot of us are reporting issues with.

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I am having the same issue, Time Warner Cable.

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Hey All,

Sorry to hear about the issue with your new console. You might want to try configuring your console for Energy-saving mode to resolve your issue. You can do this either by unplugging the power supply from the outlet and waiting a few minutes - or - setting the option in the Power and startup menu. If you want to do it via the menu:

◦Go to the main menu and select Settings->Power and startup

◦Select Energy-saving option (the other option is Instant-on)

◦Turn off the console (you can do this in this menu or hold down the controller Home button)

◦Turn the console back on

◦At this point, you should get the green Xbox One screen

When you get to the Home screen, give your apps and games a try.

I realize this isn't the optimal way to run your system as it takes about 45 seconds to boot the system along with other things the system would do in the background that don't occur in this configuration.  Please let us know if this doesn't resolve your problem.

BTW, here is a link to the Power and startup help page: support.xbox.com/.../change-power-settings

Cheers!

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Thanks for the suggestions RedSVO, but I've tried all that with the same results.

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