TV Freezes

Have Dish Network first generation hopper using XBOX as pass-thru. For the last 3-5 days, the TV would freeze and the only way to unfreeze it is to hard-reboot both the X1 and the Dish Network Hooper. Does anyone have a fix for this issue? It is incredibly annoying. My wife is about to throw the X1 through the window, and me along with it.


Question Info

Last updated July 4, 2018 Views 11 Applies to:

Hi Firestormcom,

Most of these kinda of freezes are in my experience (at least with media centers) caused by erroneous or

data that the appliance dosen't understand sent by XBOX ONE / DVR / MEDIA vice versa via the CEC protocol.

I would check my TV settings / DVR settings,  and depending on band,  Disable Smart Link, SimpLink,  etc
Here is a small list depending on the brand, and what to look for in your appliance:

Samsung - Anynet+
Sony - BRAVIA Link or BRAVIA Sync
Sharp - Aquos Link
Hitachi - HDMI-CEC
AOC - E-link
Pioneer - Kuro Link
Toshiba - Regza Link or CE-Link
Onkyo - RIHD (Remote Interactive over HDMI)
LG - SimpLink
Panasonic - VIERA Link or HDAVI Control or EZ-Sync
Philips - EasyLink
Mitsubishi - NetCommand for HDMI
Runco International - RuncoLink

Disable anything with that, and restart DVR, SAT, TV, XBOX or what you are using and give that a shot.
Might not be that XBOX can control the DVR/SAT box thou, and you might need separate control. But thats way better than having a still picture :)

Let me know how it goes!


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