Turtlebeach X42s

I have a pair of x42s and I am trying to get it to work with the Xbox One. I remember having this same issue when I first got them and hooked them up to the Xbox 360 and eventually fixed it but I can't remember how and I am hoping someone would steer me in the right direction.


Basically, I have everything connected correctly(double and triple checked) the headset and the receiver are paired up(have tried doing it multiple times just to make sure it's connected and it is) but no sound is coming out. This happened on the Xbox 360 when I got it but I just can't figure out how I got it to start working. I just want game audio to work!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

Hi Dante! Are you connected to the console via Optical cable? If so, have you tried switching your Optical Audio mode to Dolby Digital instead of DTS? I know for some reason my Tritton's are not receiving the DTS signal properly, but as soon as I switch it to DD, it works perfectly.

Let me know!

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