Turning off Automatic Renewal

I went to 'Support' to find out how to cancel Automatic Renewal and it's just been sending me in a loop.  It tells me to go to 'my accounts' then change 'automatic renewal' to 'off'.  The problem is, under 'my accounts' there is no option to chance 'automatic renewal'.  Is there any other way to cancel?  I just can't afford it right now and now my account is suspended :(  Any simpler ways on canceling?

 

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Last updated July 5, 2018 Views 0 Applies to:

How do I turn off automatic renewal?

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The simplest way that i've found is to call support. Call them and tell them you would like to turn off automatic renewal.

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