Turning off auto-renewal

After choosing to turn auto renewal off, while saving my changes, I receive an error message telling me I cannot save the changes to my account. this has happened two days in a row, multiple times and I am afraid I may be forced to pay for another month's subscription. I am aware that I can immediately cancel my membership over the phone, but I want to get my money's worth for this month's subscription.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Phone support can turn off auto-renewal without cancelling the time you still have left.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.