Hey guys, I've just had an email telling me my Zune Pass is going to automatically renew from a 14 day trial to a month by month subscription at £8.99 per month. I don't really use the service & only signed up to try it out.
I've tried all the usual stuff, checking auto-renewal on Xbox.com isn't turned on, checking the support pages etc but the auto-renewal setting only applies to my Gold membership. The following screenshot shows that the trial has linked itself to my payment option but as far as I know it will auto-renew at the end of the trial, which is friday. http://img827.imageshack.us/img827/79/74745806.png
Can someone shed some light on how I can remove this subscription using Xbox.com? If not, I guess I'll have to phone support, although it's something I'd rather avoid.