Turn off Automatic Renewal

I have tried to turn off automatic renewal several times but it will not work. Why is this?

 

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Last updated July 5, 2018 Views 4 Applies to:

I never got e-mailed when they did an automatic renewal, even when I already did the process to keep it off. =_=

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[quote user="zackjwv"]

Because they want to steal your money. They want you to forget that you had a card or anything on your account.

[/quote]

Yea, that's why they email you like 3 times before they charge your card. Because they want you to forget about it.

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Because they want to steal your money. They want you to forget that you had a card or anything on your account. Then they want to make it even harder to take it off because you have to wait like 20 minutes on the phone before you do so.

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I hate to tell you but it is the only way. That is why pre paid codes work better for some users.

Sorry

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I meant without calling support because it takes forever and I was waiting for the feature to remove the credit card to come to the console so I didn't have to call support but now apparently I have to do it anyway, way to go again Microsoft :(

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You need to call Xbox to have them take care of it for you.  800-4MY XBOX

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