Trying to retrieve my xbox live profile, but gets an error message

So I managed to delete my profile from my harddrive, but that shouldn't be a problem. I wanted to recover it again, obviously. I entered my email address that's connected with my LIVE profile and put in the correct password. I know that both the email and passwords are correct, but I still get an error

The error says the following:

"Sorry, Xbox LIVE profiles can't be downloaded right now. Try again later.

80151103"

I've tried again "later" and gotten the same message, home and at a friends house after trying there. Need help, because I now can't access my profile on the xbox 360 console and now I can't play anything without creating a new profile...

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey Arawos, sorry to hear about this profile issue! Okay, there are a few things we can try. First off, can you please try visiting https://login.live.com, to see if any issues are shown on that page? If that page looks normal, the next thing we'll want to do for this issue is reset your WLID password. You can do so by checking out this page. Please let me know if either of those steps allow you to download your profile! :-)

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