Trying to give my son xbox live membership but I am primary and it appears I can only enter code on the primary account.

My son is the only one who uses xbox live ... our family XBOX GOld expires tomorrow.  I bought a code for a single xbox live just for him to use but when I try to enter the code on his account it says I can only enter the code on the primary account.  But if I do that he can't access Xbox live through his account.  How do I fix this problem?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

you need to wait till the plan expires and remove him then add the code

or you can remove him now and add the code

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.