trying to connect xbox live

hello bought an xbox360 days ago'm trying to connect it to xbox live but I can not connect error telling me this console was banned ......
someone can help me thanks.
console serial number 405291763305

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

If it was banned please post in forums.xbox.com/.../2366.aspx.

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If you bought your Xbox used, there's a good chance that it was an Xbox that got caught cheating, and the console itself was permanently banned from Xbox LIVE. You will have to take this issue up with the retailer or person you purchased the Xbox from, as the ban in place cannot be removed.

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