Trying to connect to Xbox live via laptop

Trying to use the method the Xbox live website told me to but it didn't work, so help! :p

Sorry if there's a thread like this already but I only found one other with the same problem and that was unanswered

 

What Country/State/Province do you live in: Uk
Modem brand & model number: Nope
Router brand & model number: Orange?
Network Connection Type: Wireless/Wired: Wired through the laptop, but the Internet Connection to the laptop is Wireless if that helps
If Wireless, what type of encryption are you using? N/A
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? N..A
Things you have tried: 
Is UPnP Enabled? Yes/no/Unknown: Unknown
Is NAT Type Open? : No idea
Any Error Codes you encounter: Problem between network/xbox 360
What type of internet do you have? Cable/DSL/T1/3G? : No idea, again
Who is your ISP(Internet Service Provider)? Orange
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen?: "Can't obtain an IP address from your router/modem; Turn your router or modem off and back on, then wait 30 seconds; Have you restarted your router or modem?"

 

Thanks

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

The codes if it helps

W: 0000-000B

X: 4000 – 1009

Y: 0000 – 0000

Z: 0000 – 0000

ID: FFFF - FFFF

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Hi,

 

Please look at one or both of these guides for help on this set-up:-

 

support.microsoft.com/.../978618

 

www.unofficialguidetolive.co.uk/xbox-ics-bridging-guide

 

Thanks

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