Trying to change my gt

What are you trying to do? 

I'm trying to change my gamertag (SoggyTangent35). I made a new one month account and I got a generated tag and a free name change. Keeps giving me an error screen no matter if the name is available or not. I just recently changed my other gamertag without any issues, it just seems to be this tag I'm having issues with.


Any error code/message you are receiving.

"Can't retrieve information from Xbox Live. Please try again later. Status code: 80153051"


Account region.

The account was made from a person in Canada, but he gave it to me (in US) to see if I could change it for him.


What steps have you already tried?

We've both tried Xbox.com and different gamertags. Even different connections, nothing seems to be working.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

bump, help!!!!

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bump...need answer please

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bump

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There's more threads about this, seems to be a known issue. Also, the actual xbox employees want you to only bump every 24 hours as they look at the older messages first.

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