We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
My son already had a microsoft account that his cousin set up on my sons Xbox an he hasn't had trouble till a few weeks ago . Now I have set him up his own email an microsoft account an it gave him a new game tag name . But the problem is I don't have
his password for the old email that was set up with by his cousin . So please help me switch his profile an game tag name so he doesn't loose everything he has bought an his membership . What do I do ?
You should be able to, while signed into the profile on the Xbox, go to Social and then select the Avatar there to the right of the green boxes. Hit A to select. Then you want to go all the way over to the right where it will give you an option of Change
Gamertag. If it's within the first 30 days of creation, it's free. Hope this helps!
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