Trying to change account settings

This is what i get: 

date: 2013-04-09 16:36:15
code: 2C31D453813A672
s: jpIQtJpax1F91J7Am24t9A==
id: 3cf1d36e-23aa-4fcd-9976-6cd0b120333c
req:

37ab72ff-994b-40b3-8c7a-11c691f22ab3

Would be nice to be able to change my online settings so i can send messages to people.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey there Gravoth! Can you give us some more detail? When are you getting this error? Where are you getting this error? Take us through the steps you're taking (and where you're taking them) so that we can better understand the situation and assist you. ^_^

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The Xbox website is too polite to actually tell you there's a payment problem involved; it goes into a tizzy and has an attack of the vapors instead of telling you the real problem.  Have you checked all the info, payment acct + other is current, at http://commerce.microsoft.com ?

 

If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...

 

but a faster way to speak to an Agent is to go to http://xbox.com - sign in there if you can - then go to http://support.xbox.com/contact-us?xr=footnav#0:2:5

 

Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

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I get this error too, when I want to change my online and datasettings, please help me I want to download something for MW3 ^_^

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Hey Benn! If you could go ahead and create a new thread detailing your troubles a bit more, that would be great. Thanks!

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