Trying to cancel my Xbox Live Subscription

I went to the support page here and I did all the instructions, I tried finding the Account Renewal, And it seems to be gone? Please help!

 

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Last updated July 5, 2018 Views 2 Applies to:

You will need to call Xbox PHONE support to do that.

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Click My Account (top right under your gamertag) And where it says 'Auto Renewal' Click Change. If you are having issues. Do not use Google Chrome as your web browser. Instead use Firefox or IE. Then click Tools (top right on browser page) and Delete Cookies and Internet page history. This will fix the issues with the site and allow you to turn AR off.

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