Trusted PC - Email Code - BIG HASSLE

Ok, this is driving me nuts. 

Why do I have to have an stupid email code sent to me every time I log on to this web site (xbox.com)?

I have installed that stupid live essentials garbage. From the apps involved, none of them seem necessary.

I have signed on using that junk ie9 program. WHY cant I use CHROME???

I set my trusted pc using the microsoft web site as indicated.

Every time. A code must be sent. This has only happened in the last few days. It never need this before.

WHHHYYYY???

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Unfortunately, there's no way to stop that from occurring. This only happens to me when I try to manage my payment options, or check my billing history. It also asks me for this information when I go to purchase content on XBOX.com via the marketplace. It does happen quite often but it's honestly not that bothersome as it sends me a direct text message and it keeps my account safe.

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No. It's not maintaining my login, nor is it allowing me to view the family center without a code verification each time, and I'm the parent account.

One time per day, or ever better, per week would be good, but this is persistent and does it every time.

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I use firefox on my pc and safari on ipad. The only time the code is required for me is when I want to manage my account details. It is very strange that you are having so much trouble.  I hope some one has an answer for you.

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It's been acting all weird for the past few weeks for me. Xbox.com has never before had to send me a code every time I sign in but now it's doing it. Annoying to say the least. (FireFox user here)

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OK this is dumb. It asked me to verify and then signed me in as my sons account. (I set up his account under the same email I use to verify email.....That comment was from me.

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It specifically says I can only use IE9 to set it up. So I did. It seems to work ok in IE9, but I prefer Chrome. Why should I be forced to use LIVE ESSENTIALS and IE if I dont want to?

Oncee it has the code it should jsut place a cookie or something. Only requiring a new code if the cache is cleared.

Family Safety which is part of live essentials can monitor chrome, as I use it with my kids, so I have no idea why this security "FEATURE" cant.

This is the most absurd thing I have experienced.

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I think xbox.com thinks you're not the trusted owner, which is why they have to send you email codes repeatedly. Have you tried using chrome when you're setting up the trusted pc? Try that.

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