Trouble Signing In

I may be the first person to have this problem, here's a step-by-step of what I did :

  1. Brought my old Xbox live account from my 360 to my One, no problem
  2. Purchased Titanfall on the marketplace on the 11th
  3. A few days later my account got permanently suspended for license transferring
  4. I make a new live account, buy a gold subscription, I can still play Titanfall

The only problem is Kinect tries to sign me in to my original, banned account, then tells me it can't. It won't let me sign into my old account to turn off Kinect sign in or whatever. I would just take the account off my One, but I'm afraid I would lose Titanfall. Any advice?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hi there,

I'm sorry to say according to the Code of Conduct (www.xbox.com/.../CodeOfConduct)

"UPON RECEIVING A PERMANENT SUSPENSION, ALL CONTENT LICENSES, GOLD MEMBERSHIP TIME, AND MICROSOFT ACCOUNT BALANCE ASSOCIATED WITH THE SUSPENDED ACCOUNT ARE FORFEITED."

Yes, if you remove the purchasing account, you will lose Titanfall.

Sorry, wish I had more.

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