Trouble Registering Console.

So I recently bought a new Xbox 360 so now I have two of them. Yesterday I tried to register the new one but was unable so I called Xbox support on the phone. The man I spoke to said he registered it successfully. I also used to own an Xbox 360 Arcade but I traded it in so I asked the man to remove it from my account which he said that he also did successfully. I logged on here today and now it says I have no devices registered where at least before it had my older Xbox still listed as I wanted. It should say two devices are registered. I called Xbox support today and the woman told me the two Xbox's I own are registered under my name but how come I cannot see them online? I tried registering them online again today and it said they are registered to a different Live ID. What should I do? Can anyone help me? Thanks.


Question Info

Last updated July 5, 2018 Views 5 Applies to:

I don't see any calls logged on your account, did the agent give you an SR number when you were finished? Also, can you send me a message with a screen shot of your register devices list (envelop icon below please!) and include a link to this thread. Thanks!

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