Trouble Recovering GT

Recently, my Xbox 360 Elite had some hardware malfunctions where it would freeze on or right after the start-up. When this began, I noticed that I had trouble logging into my GT as well. It displayed a message saying "Your Xbox LIVE membership information isn’t valid. Please use a profile that contains a valid membership or recover your profile from Xbox LIVE." I merely thought this was a side effect of the system's malfunctions.

After purchasing a new Xbox 360 S, I transferred the profile to the hard drive using a flash drive, and received the same error message when attempting to sign in. I have looked around the forums on several sites and they suggest recovering the GT from Xbox Live. However, I don't know my Windows Live ID. When I made this profile over 3 years ago, I don't recall even having to attach an email to the account.

Any advice? Or am I pretty much screwed? Thanks in advance.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You can call support, answer some security questions and they'll be able to help you out.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.