trouble downloading profile

im not able to re-download my profile after deleting it and keep getting error code saying profiles cant be downloaded at this time try again later code 80151011 has anyone figured out how to fix this issue?

 

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Last updated July 4, 2018 Views 8 Applies to:

This has happened to me also. Please can someone help?

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Hey there Token90x, what that Status Code typically means is that your Account security information is not up to date, a new requirement for XBOX Accounts. You should be able to go to account.live.com, sign into your account, and both verify your email adress, as well as click on the blue link reading 'edit security info', and make sure that you have at least two of the 'security proof' sections filled in. These would either be alternate email, phonenumber, security question, etc.

Hopefully this helps,

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Hi,

See support.xbox.com/.../error-code-lookup for troubleshoot issue.

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