Trouble connecting to Xbox live from the unit

I can't connect to xbox live from the xbox. It works fine from the computer. the message that I get refers to code 80048821. The issue happens when 2 players want to join - only one can connect....

 

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Last updated July 4, 2018 Views 4 Applies to:

Even though the error code doesn't support this theory, it would appear that you are seeing strict/moderate NAT-like symptoms. There are some ways to troubleshoot that, depending on your network. Would you mind answering a few questions about your network?

- Who is your internet service provider?

- What is the make and model number of your modem?

- What is the make and model number of your router (if you have one)?

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