Tried to sign into my own account, but made new one on accident?

I wanted to change my bio on my original account because for some reason, I can't change my Bio, and I think Location as well on my Xbox 360 console. So I clicked on "Sign in" at the top right on the homepage and it told me to sign in with my email. I did so. It then asked for a parent email, so I put THAT in. It then made a new account (this account on which I am posting on right now). It also added my original account as a friend on this account. I've tried other emails, but it doesn't work. Help?

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

Hi,

Please go to your Xbox 360 console. Go to Settings > Account > 3rd Tab (Account Information) > Account Security. Look to the right, you'll see the e-mail you should be using to login to Xbox.com with.

Please make sure to carefully look at the e-mail that you're logging in with. It could be that you've misspelled the e-mail when you first made the account. 

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