Transferring to new Xbox

Hi guys. I've just bought a new Xbox slim to replace my "fat" one, when I powered it up for the first time i retrieved my account details and gamer tag via the new Xbox, I then tried to do a data transfer with an official transfer cable, and this did not work, so I've done the transfer with a memory stick instead. My problem is it seems to have overwritten my account with Xbox live, I've lost my rep score and the new console only has the free silver membership and not the gold I pay monthly for. Please can anybody help. Thanks Dan
 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Try deleting the profile from the new xbox, found in Storage > Profiles

Delete profile only, and redownload it instead.

Should get all the account details and game data back in working order again.

If you have any more questions feel free to ask!

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Hello heres some info about your problem support.xbox.com/.../manage-games-data cheapesgt way to do this is have a usb stick and copy the game files over to your new xbox then try this after you have tried the top address , support.xbox.com/.../download-content hope you fix your problem

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